Summary

Experienced in telecommunication and mobile operator or customer services and customer support. Also worked at different Telecom operator and have much understanding about related services and background experience.

Experience

Company Logo
CSR
Ufone Telecom Pvt
Sep 2019 - Present | Kech, Pakistan

Provide  customer support and serve best services regarding Telecom correspondence, documentation, and other material and maintain and update files and databases Answer phone calls and transfer calls to the appropriate party. Having excellent written and verbal communication skills and a multitasker works well in a fast paced environment.

Education

Allama Iqbal Open University (AIOU)
Bachelors, Bachelors in Arts, ADA/BA‎
Arts
CGPA 2.7/4
2024
Balochistan Board
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc‎
Pre-engineering
Percentage 71%
2020
Balochistan Board
Matriculation/O-Level, Matric in Science, SSC‎
Science
Percentage 64%
2018

Skills

Intermediate Ability to Maintain Professionalism
Intermediate Account Creation
Intermediate Administration Knowledge
Intermediate Advocacy Campaigning Handling
Intermediate B2B Sales
Intermediate Branch Operations Handling
Intermediate Branch Support
Beginner Business Development
Intermediate Business Development Skills
Intermediate Business Development Strategies
Intermediate Business Strategy
Expert Certified Service Representative (CSR)
Intermediate Client Dealing Market Knowledge
Expert Client Relationship
Intermediate Committed to Customer Satisfaction
Intermediate Communication Skills
Expert Computer Operator, Mobile master
Expert Coordination Skills
Expert Customer Care Representation
Intermediate Customer Communication Skills
Intermediate Customer Outreach
Intermediate Customer Relationship Management
Expert Customer Service
Intermediate Customer Service Skills
Intermediate Data Maintenance
Expert Data Management
Expert Email List Management
Intermediate End to End Sales
Intermediate End-to-End Sale
Intermediate Equipment Maintenance
Intermediate Field Task Management
Expert Fluent in English
Expert Handle Stressful Situations
Expert Installation Process
Intermediate Interpersonal Skills
Intermediate Lead Generation Skills
Intermediate Manage Client Relationships
Intermediate Market Knowledge
Intermediate Marketing
Expert Microsoft Excel
Expert Microsoft Office
Intermediate Microsoft Outlook
Intermediate Monitoring Skills
Intermediate MS Excel
Expert MS Office
Intermediate Negotiation Skills
Intermediate Official Tasks Handling
Intermediate Persuasion Customer
Expert Quick Learner
Beginner Relations Management

Languages

Expert Balochi
Expert Urdu
Intermediate English